Return Policy

We want you to love your purchase. If you’re not satisfied, you can return your item for free under the conditions below.

Returns

  • You have 14 days from the day you receive your order to request a return.

  • Items must be unused, unworn, and in original condition, with original packaging.

  • To start a return, contact us at be1stshopify@gmail.com with your order number.

  • We will provide free return instructions once your request is approved.

Refunds

  • Once we receive and inspect your return, we’ll notify you.

  • Approved refunds are issued to your original payment method within 5–10 business days.

  • Original shipping costs are refundable.

Free Returns

  • Return shipping is free of charge.

  • Free returns apply to standard returns only.

Non-returnable items

  • Gift cards

  • Items marked as Final Sale

Right of Withdrawal (EU Customers)

If you are located in the European Union, you have the legal right to withdraw from your purchase within 14 days, without providing a reason.